Customer Issue: Worn-out cables.
Our Solution: Our technician inspected this customer’s door and identified worn out cables as the source of their problems. After a quick cable replacement and subsequent adjustment, we were able to get this customer’s door working again.
Customer Issue: Problematic door opener.
Our Solution: We inspected this customer’s opener and discovered faulty wiring inside the unit's circuit board. Our technicians identified the issue then quickly reconnected and repaired the circuitry, allowing the customer to reliably use her door again.
Customer Issue: Extension spring broke.
Our Solution: When we visited this customer it didn't take long before it became evident that one of their extension springs had broken; we immediately replaced both springs and got their door back into perfect working condition.